Let our online triage tool help you to find the service that is appropriate for your care in a location that may be closer to home.
You have requested online selfserve booking for your STI appointments, so here it is.
We have resticted booking to two days inadvance as a test stage at this stage as staff resources is limited and cancellation is prevalent. Please ensure you let us know if you can not attend your booking.
Making a booking will only be for today or tomorrow for now, STI testing for those with no symptoms.
- 8.30am and we will try to offer you a booking for today
- 1.30pm to book for tomorrow morning
- 1.30pm on Friday to book for the following Monday morning
When you call us to make a booking, a nurse will ask you some questions about your sexual history, your sexual partners and your sexual practices. This information will help us recommend the right STI tests for you.
Frequently Asked Questions
- Routine STI screening is non urgent from a public health perspective, and can be done at any GP.
- People who have STI symptoms should be tested and treated as soon as possible to stop the symptoms, complications of untreated STIs and the onward STI transmission to others.
- We don't have the capacity to provide care to all people who would like to access the service.
- We have partnered with GPS to help people find STI care closer to where they live StaySTIfree.org.au
- There are other appointments not included in the scope for online bookings, counselling, doctor appointments and those for people living with HIV (PLWHIV). These may be included in the future.
- We have decided to make this change due to many client requests for online bookings.
Routine testing consists of self-collected swabs and urine samples for gonorrhoea and chlamydia, and a nurse collected blood test for HIV and syphilis.
Other tests such as syphilis and HIV are offered based on symptoms.
Please arrive at least 10 minutes before your booking time so that you have time to sign in. If you are more than 5 minutes late, we will ask you to reschedule.
You are not required to see the triage nurse on arrival.
Whether you're coming into the Centre as a walk in or for a booked appointment, there's four things you need to do before you see a nurse or doctor:
- Sign in for your visit
- Go to Reception
- Wait in the waiting room to be called by a Doctor or Nurse
Once you are in the clinic room, the nurse will:
- Talk to you about which STI tests we recommend
- Let you know which samples we need to collect
- Collect a blood sample, if you are being tested for HIV and syphilis
- Give you instructions on collecting your own urine sample and swabs
- Give you labelled equipment to collect your own samples
The nurse will direct you to a bathroom to collect your own urine and swab samples.
The nurse will provide instructions on how to do this. There are also instructions inside the bathroom.
Once you have collected your samples, place the samples into the specimen collection box in the corridor.
You're done!
Results are available one week after your visit.
If you provided consent, we will SMS your negative HIV result within seven days. If your HIV result is either positive or inconclusive, we will call you and ask you to come in to the clinic to talk about your result.
If your test results show that you have an infection, we will always contact you to tell you and talk to you about treatment.
We will not contact you if you don't have any infections.
You can call us one week after your visit to check on your results.