You can access MSHC STI clinic for testing and treatment in two ways, depending on what you need.

  1. For those who do not have STI symptoms we provide the option to make a booking. There are limited bookings for those without symptoms to test, which are non urgent.

  2. If you have an STI symptom, we ask that you walk in and see a clinician as soon as possible. It's important that people with STI symptoms access  treatment quickly, through our walk in triage pathway.

What will the Tele triage nurse do?

When you call tele triage the nurse assesses your situation, and if Melbourne Sexual Health Centre is the right place to help you. Sometimes we may ask you to call back another day, or go to another health service, depending on your situation, and the demands on the service that day.
If we can help you, the nurse will provide you will an allocated time to attend the clinic. Tele triage will ensure that an alternative service is available for you, should that be a better option.

Before you arrive for your appointment.

Before you arrive for your appointment, you will be asked to fill out a form and answer some questions for your scession on the day. This to ensure that your time at the the centre is kept to a shorter period as possible. Please allow 15 min to fillout this form before your allocated appointment time slot.

What's involved

Once you are in the clinic room, the doctor or nurse will:

  • talk to you about your sexual health concerns
  • ask some personal questions about your sexual health risks and general health
  • do an examination (if needed)
  • talk to you about testing and treatment

Examination & testing

An examination is when the doctor or nurse looks at your genitals. The doctor or nurse may need to do an examination to work out if you have any infections.

Before they start, the doctor or nurse will talk to you about the examination. You can choose what happens during the examination. The doctor or nurse will then ask you to undress from the waist down.

Examination and testing sometimes causes a small amount of discomfort.

Results

Most results take up to one week. Sometimes some test results are available within 30 - 60 minutes.

  • If you provided consent, we will SMS your negative HIV result within seven days. If your HIV result is either positive or inconclusive, we will call you and ask you to come in to the clinic to talk about your result.
  • If your test results show that you have an infection, we will always contact you to tell you and talk to you about treatment.
  • We will not contact you if you don't have any infections

Please wait 7 days following your visit to contact us if you want to check on your results.

Treatment

If your test results are ready on the day of your visit, we may give you an injection or medication to take.

We may offer you a vaccination. A vaccination is an injection which protects you from getting an infection in the future.

If your test results show any infection and you have already left the clinic, we will call you and ask you to come back to get the right treatment. Treatment might be medication or an injection.

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