Melbourne Sexual Health Centre (MSHC) is a government funded specialist service to care for specific populations only, this includes – people of diverse sexualities and genders, sex workers, people living with HIV, Aboriginal and Torres Strait Islander people and some young people who are Australian permanent residents. This means we are unable to test or treat everyone who calls or attends our service.

Who we see

  • People with symptoms of STIs
  • Women at risk for STIs 
  • Gay, bisexual and other men who have sex with men
  • People living with HIV 
  • Aboriginal and Torres Strait Islander People
  • Young people
  • Trans and gender diverse people
  • Sex workers
  • People who use drugs
  • STIs of public health significance

  We will prioritise your care 

For certain urgent and medically important conditions we will provide an appointment as a priority. Examples (not exhaustive list) include:

  • You are pregnant and have an STI
  •  You have recently experienced a sexual assault
  • You are under 18 with an STI
  • You live with HIV and don’t have treatment
  • You were referred by another health service

Call us first. A nurse will arrange an appointment or help you attend another service if needed.
 

  We will provide or help arrange your care elsewhere 

We will provide care or help refer you elsewhere depending on the urgency of the case and availability of appointments. Examples include:

  • You have STI (genital, anal or skin) symptoms
  • You have been told by a partner you have been exposed to an STI
  • You are living with HIV and have new symptoms
  • You are a member of a priority population (see definition above) with STI symptoms

Call us first. A nurse will arrange an appointment if appropriate or help you attend another service if needed.
 

  Your care is best provided elsewhere  

As a specialist clinic, we focus on complex cases. Other services may be more appropriate for you. Examples include:

  • STI check-up and you don’t have any symptoms
  • Contraception and other women’s health issues not related to STIs
  • Genital and anal infections and skin conditions not caused by STIs

Options:

Need help deciding?

If you are not sure which category applies to you, call MSHC and a nurse will guide you.
We prioritise people based on symptoms, people at higher risk of STIs, and those who cannot access care elsewhere.

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